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You can also collect your parcel from our office in Nicol Grove Office Park, Design quarter, Leslie Avenue, Fourways, 2055, South Africa, from 8AM - 5PM on weekdays. Weekends collections are done on upon arrangements.
We use Postnet counter to counter to deliver. We will send you a waybill number by email when we dispatch your order and you should receive an sms notification within 2 to 4 working days informing you that your order is ready for collection at your nearest Postnet branch. You can then collect the parcel from your local post office counter. Postal delivery is R80 on all eligible orders.
This is a door-to-door service. You must supply us with your full physical address and someone will need to be available at the address to receive the delivery. Deliveries are made during business hours from Monday to Friday. In main centres, this will reach you within 1-2 business days of dispatch. Main centres include properties within a 50km radius of the major cities in South Africa. If you are not in a main centre, it may take a few days longer. We do not deliver by courier to plots, farms, mines, military bases, major chain stores, power stations, game reserves and lodges, airports or harbours, and should your delivery address fall into one of these categories you will be liable for the extra costs incurred in delivering or returning the parcel. We offer delivery of parcels up to 15kg. Delivery on orders over 15kg is calculated based on mass, value, and number of items in the order.